COMMON QUESTIONS
Straight Answers.
No Complications.
Everything you need to know about working with Gracetronics.
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Every project is different. Screen size, pixel pitch (how crisp the image looks based on distance from the screen), indoor or outdoor use, mounting, shipping, and installation can all affect the final cost. We’d rather recommend the right solution for your space and budget than publish a generic price that may not apply to your project.
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Yes. We consider the space, viewing distance, audience, intended use, and budget to help determine a size and configuration that makes sense for your project.
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Yes. Professional installation is available for select projects. For all of our systems, we provide setup guidance, drawings, and technical support via video call as well.
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Absolutely. Many clients choose to use a local contractor or installer to stay within budget. We can help provide the information and support needed to make the process as straightforward as possible.
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Yes. We offer scoreboards, video displays (with video playback capabilities) for schools, athletics facilities, stadiums, and other game-day environments.
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Shipping varies on the size of the LED screen and how customizable you choose to make it. Shipping typically takes anywhere from 3 to 6 weeks; expedited shipping is available.
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Yes. Every product comes with a 5 year warranty and is shipped with extra parts for any unknown situation. Depending on how customized your project is, we can deliver replacement panels within 2 weeks.
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Our LED’s are weathered proof. Even with heavy rain and constant exposure to the sun and elements (for our outdoor products), the lifetime of our LED’s are rated for over 100,000 hours or approximately 11 years.